I called LNC today and had another interesting interaction. After about 6 rings a less than "happy" person answered. I identified myself and said I was calling to see how my parents James and Margaret Shelton were doing today. To which the woman pulled the phone away from her face and said to a woman in a tone, "Can you take this? SHE wants to know about James and Margie Chilton or Skelton something". A very pleasant lady named Donna came on the phone and said they were doing fine today. "Your Dad gets agitated at your Mom sometimes,but today they're pretty calm." I asked if they were adjusting okay to their new room and she said "Oh Yes! Your Mom gets a little turned around and we have to help her remember where it is, but they're doing good." Said they'd eaten good today as well. I don't mean to be sensitive, but this is the 3rd time I've gotten Nurse Cranky...not the same Nurse Cranky either! Maybe I just seem to call at the wrong time. Has anyone else had this happen? Maybe it's just me?!! :) After that I went to the medicare.gov website and checked on LNC's current star rating....I don't know why. It has dropped a star in the Health Inspections area...it is now a 2 out of 5, but the other areas have stayed the same. I don't know when this current rating was posted, but the health inspections are done once a year. You can check out the site and get tons of info! Love, Jamie