Ok...Here's the conversation high points with Michael Smith.  Let me just start out by saying I think he's a dumb ass  and totally incompetent!  I have a real issue with dumb..or those that play dumb so as not to be held accountable...either way...I'm not at all confident in his abilities to run a manure farm let alone a nursing home.  1. He(MS) wasn't aware that Alvin was even back in LNC.  2. He(MS) tried to give me some BS about staff turnover..I quickly informed him that neither he nor Nikki were new, so go sell that somewhere else.  3. (MS)Nikki probably wasn't aware of the situation..I informed him she most definitely was aware because Jeanie had talked to her about the problem and the solution. 4. (MS)Ok, well then I'll file this as a formal grievance...excuse me, but a formal grievance on this matter has already been filed when Jeanie came and talked to you about the first sets of incidences. 5. (MS) Well, I have 70 or 75 people to keep up with and you never know when dealing with these individuals what type of mental state they're  going to be in from week to week...me, you're right, so why would you even think that having him near Dad was going to be any better now..he's already displayed aggressive behavior toward my Dad and your staff.  Jeanie thought she made it perfectly clear, we wanted them separated and my Dad in no way punished or restricted over this solution and we assumed it was a permanent thing! 6. (MS) So, if I make this permanent, you'll be satisfied?  I'll be satisfied as long as this man or any other person there gives my Dad no problems...I don't want him or my Mom hurt, bullied or harassed. (MS) Oh me either! (This is where I begin to gag) 7. He started throwing some BS around about Mom and her behavior issues and I quickly informed him that that happened when they first got there and to not even compare these two things...Mom pretty quickly got settled in and there have been no issues since. 8. He called for the records and skimmed them while we were on the phone...(MS) yes I see where a grievance was filed and then he read the recommendations and notes. He then said he had Linda(the social worker) and Nikki in his office and they were going to discuss this right now! (whatever..why wasn't it discussed a month ago)  Linda did call me back and said that she had put in a call to Alvin's daughter about asking if he could be moved to another wing, but hadn't heard back.  I informed her I didn't care where he was moved as long as he didn't see, speak to, touch or came in contact with my Dad in anyway.  I will follow up with this on Monday when I go!      On a side note, I told him we had a blog and that we discuss every visit. I told him someone comes to see Mom and Dad almost everyday and we're all very informed on the goings on where Mom and Dad are concerned.  I also told him I was married to a healthcare professional who runs a hospital and nursing home in Murray.. hopefully, he'll realize that we have a person on our side that knows the business, that we talk to each other about LNC and that maybe he should get his head out of his butt and start paying attention. I plan on reiterating all this with him on Monday while I'm there, if he's brave enough to face me!HAHA    The whole thing just ticks me off...we'll see...Love you,   Jamie